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Selecting a Pest Control Professional FAQ's

  • What should a homeowner look for when selecting a pest professional, commonly called an exterminator?

    A qualified and licensed pest management company that is a member of national, state or local pest management associations.

    Ask friends and neighbors to recommend companies they have used successfully. Buy value, not price.

    Learn what products they apply and how they are distributed in your home or business. In most cases, you want to go for limited amounts and limited distribution. Note that warmer climates may require a wider usage and more frequent applications.

    Before agreeing to a service, be sure to fully understand the nature of the pest, the extent of the infestation, and the work necessary to solve the problem.

    Find out if the company has liability insurance to cover any damages to your house or furnishings during treatment.

    If a guarantee is given, know what it covers, how long it lasts, what you must do to keep it in force, and what kind of continuing prevention and management are necessary.

  • If you hire a pest control professional (often known as an exterminator), are you guaranteed a pest-free home?

    Pest control companies differ in their guarantees. If a guarantee is given, know what it covers, how long it lasts, what you must do to keep it in force, and what kind of continuing prevention and management are necessary. It is important that homeowners remain active participants before, during and after all pest control treatments. This type of vigilance helps the homeowner better understand their service agreement and possible guarantee and helps the pest professional (exterminator) understand the homeowner’s expectations.